FCM KPMGs whitepaper highlights key businesstravel technologies

first_imgFCM Travel Solutions, the Indian subsidiary of Flight Centre Travel Group (FCTG), Australia and KPMG released an analytical whitepaper titled ‘The Digi-Smart Indian Business Traveller’ revealing insights on disrupting technologies in the travelindustry and their impact on corporate travel.It detailed on key business-travel technologies that balance cost control, enhanced compliance and meeting the business traveller expectations which includes self-booking tool, artificial intelligence, shared-economy, travel analytics and blockchaintechnology. Other potential technological solutions include cloud passports, electronic bag tags, virtual reality, wearables, digital wallets and tickets, NFC, etc.The report highlighted three potential disruptions such as hyperloop, cloud based guest reservation system and SpaceX (anywhere on the earth in one hour) can potentially address two most common business traveller concerns, viz., time and cost for the Indian travel market.The government as part of its “Digital India” initiative needs to enhance the quality of the digital and physical infrastructure to keep pace with the changing needs of Indian as well as global business travellers, asserts the research. The whitepaper also asserted on how growing smartphone, internet and digital networking penetration combined with ever-growing plethora of online travelchoices accessible have made technology a part of a business traveller’s DNA. Business travellers are increasingly veering towards technology for virtually all answers for their travel needs.Highlight the impact of digital technology in travel, Rakshit Desai, Managing Director, FCM Travel Solutions, Indian subsidiary of FCTG, Australia, said, “Rapid penetration of smartphones, self-booking tools, travel analytics, artificial intelligence and sharing economy services are not only here to stay but hold myriad and exciting possibilities for the future.”Jaideep Ghosh, Partner and Head, Transport, Leisure and Sports, KPMG in India commented, “Globally, technology has penetrated deep into business travel practices and India is also witnessing a gradual rise in the adoption of these technological advancements.”last_img

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